Returns & Exchanges
At Bajaj Electricals India, we strive to ensure your home appliances provide complete satisfaction, offering a hassle-free 7-day return policy for unused items in their original packaging. If your product is damaged, defective, or incorrect, our dedicated support team is ready to facilitate a swift replacement or refund.
Initiate Request
Log in to your account and navigate to the 'My Orders' section to select the item you wish to return and submit a formal request within 7 days of delivery.
Quality Verification
Our team will review your request and may ask for photos or videos of the appliance to verify the condition or defect before approving the pickup.
Pack and Handover
Securely pack the product in its original Bajaj box with all manuals, accessories, and warranty cards included for our logistics partner to collect.
Refund Processing
Once the item reaches our warehouse and passes a quality inspection, your refund will be initiated to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing